Last updated: 15 January 2026
This Privacy Policy explains how gravinovae Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website at gravinovae.pro or use our restaurant menu pricing optimization services.
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.
gravinovae Ltd is the data controller responsible for your personal data. Our contact details are:
We collect and process the following types of personal data:
The data we collect includes information you voluntarily provide when:
This may include your name, email address, phone number, restaurant name, business address, and any other information you choose to provide in your messages or service requests.
When you visit our website, we may automatically collect certain technical information, including:
We use your personal data for the following purposes and under the following legal bases:
How we use your data to provide our restaurant menu pricing optimization services:
We may use your information for:
With your explicit consent, we may use your data to:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information in the following circumstances:
We work with trusted third-party service providers who help us operate our business, including:
We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights and interests.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
After these periods, we will securely delete or anonymise your data unless we have a legal obligation to retain it longer.
Under GDPR and UK data protection law, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@gravinovae.pro or +44 2915784616.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Your personal data may be processed by service providers located outside the UK and European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:
Our services are intended for businesses and individuals over 18 years of age. We do not knowingly collect personal data from children under 16 without parental consent. If we become aware that we have collected data from a child without proper consent, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
gravinovae Ltd
220 Green Lane
Cardiff CF3K 6NX
Wales, United Kingdom
Email: privacy@gravinovae.pro
Phone: +44 2915784616
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.